Dining – ATICO Fakhreldin Group

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Date : *

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ATICO Jewels Card

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Please answer the questions by either ticking the check box (es) or making a brief comment. If you do not have an opinion regarding a specific question kindly choose the Not Applicable (N/A) field. all questions must be answered in order to submit the form.

Scale: 5 = highest satisfaction level
and 1 = lowest satisfaction level

Did you have a previous reservation?

Was telephone answered within 3 rings?

Did the call centre representative speak clearly and courteously?

Were you given an estimated time to wait?

Upon arrival, how satisfied were you with...

How satisfied were you with your waiter's

How satisfied were you with the food & beverage?

How satisfied were you with the restaurant?

How satisfied were you with...

How likely are you to...

Please give us your feedback (compliment, suggestion or complaint), knowing that if you had rated any field above below 5, we at ATICO Fakhreldin Group consider it a problem, please specify:

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Which of the following best describes the reason for your order(s)?

LeisureBusinessSpecial OccasionRestaurant Specialty