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ABOUT US
Our Story
Mission & Vision
Meet our Team
BRANDS
AlQasr Metropole Hotel
AlQasr Garden
Fakhreldin Restaurant
Kebab Express
Ren Chai
Shōgun
Solaya Restaurant & Lounge
The Nub
Trattoria Restaurant & Lounge
Vinaigrette
WALIMATICO
Yoshi
SERVICES
ATICO app.
ATICO Jewels Program
Catering
Events
NEWS
Newsletter
Blog
Awards
REACH OUT
Contact
Feedback
Join our team
Franchise
CSR
DOWNLOAD ATICO APP.
Meeting Rooms Customers Feedback
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Please write how we can improve the ATICO Jewels Platinum Credit Card:
Please answer the questions by either ticking the check box (es) or making a brief comment. If you do not have an opinion regarding a specific question kindly choose the Not Applicable (N/A) field. all questions must be answered in order to submit the form.
Scale: 5 = highest satisfaction level
and
1 = lowest satisfaction level
Rate your communication experience
Was telephone answered within 3 rings?
Yes
No
N/A
Welcoming and introduced themselves clearly
1
2
3
4
5
N/A
Knowledgeable, helpful and polite
1
2
3
4
5
N/A
Recommendation accurate according to needs
1
2
3
4
5
N/A
Follow up and attention to detail
1
2
3
4
5
N/A
Was all communication clear and prompt?
1
2
3
4
5
N/A
Which Meeting Room did you use?
AlQasr Metropole Hotel Meeting Room
Wild Jordan Center - Azraq Meeting Room
Wild Jordan Center - Yarmouk Meeting Room
Wild Jordan Center - Tree Room Meeting Room
N/A
How satisfied were you with the Meeting Room?
Over all cleanliness and tidiness
1
2
3
4
5
N/A
Equipment up to date and operational
1
2
3
4
5
N/A
Set up as requested
1
2
3
4
5
N/A
Everything needed provided accordingly?
1
2
3
4
5
N/A
Attentive and professional service?
1
2
3
4
5
N/A
How satisfied were you with the coffee break?
Presentation of the food
1
2
3
4
5
N/A
Food temperature
1
2
3
4
5
N/A
Quality of food
1
2
3
4
5
N/A
How satisfied were you with the Value for money?
1
2
3
4
5
N/A
How likely are you to...
Use this service again
1
2
3
4
5
N/A
Recommend this service
1
2
3
4
5
N/A
How do you rate your OVERALL satisfaction with this service?
1
2
3
4
5
N/A
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