Guest Relations Clerk

Job Category: Guest Relation
Job Type: Full Time
Job Location: Amman
Experience: 0-1
Gender: Female
Nationality: Jordanian
Eduacation: Bachelor's Degree

Job Description: We are currently looking for a Guest Relations Clerk to join our team. This role is multifaceted, combining customer service, issue resolution, and basic Excel proficiency. Responsibilities include handling reservations, coordinating VIP services, responding to inquiries, and resolving issues. Additionally, GRCs conduct guest satisfaction surveys and implement improvement initiatives to enhance the overall guest’s experience.

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